9/16/22 Driver Appreciation Week comes to a close today with another cookout in Muskogee & another in Laredo. I have noticed that many of you have commented that it is tough for an OTR Driver to ever get to a point where they can partake in the festivities of DAW. We get that, & we… Continue reading Driver Appreciation Week
Things are going to get tougher! In case you haven’t noticed, our nationwide/worldwide economy is slowing rapidly. The days of free money & low interest rates have given way to record high inflation & a scared consumer! The same is true in the world of transportation. Our customers are scaling back production & starting to… Continue reading Customer service
The relationship between drivers, operations, and shippers I hear from drivers frequently who say that ‘Planner’s don’t like me’ or ‘the planner doesn’t care about the driver they only care about the customer’. For years and years I have said we have two customers here at TFY, we have the internal customer, our drivers, and… Continue reading Internal customers vs external customers
