9/16/22 Driver Appreciation Week comes to a close today with another cookout in Muskogee & another in Laredo. I have noticed that many of you have commented that it is tough for an OTR Driver to ever get to a point where they can partake in the festivities of DAW. We get that, & we… Continue reading Driver Appreciation Week
Things are going to get tougher! In case you haven’t noticed, our nationwide/worldwide economy is slowing rapidly. The days of free money & low interest rates have given way to record high inflation & a scared consumer! The same is true in the world of transportation. Our customers are scaling back production & starting to… Continue reading Customer service
Hello again, I write you this short note from a hotel room in Chicago. Just a couple of things to touch on this week as we start to see the weather change and the year of 2021 starts to wind down… Supply chain shortages are affecting everyone. Most notably the OEM’s with standard parts &… Continue reading Supply Chain issues continue
The relationship between drivers, operations, and shippers I hear from drivers frequently who say that ‘Planner’s don’t like me’ or ‘the planner doesn’t care about the driver they only care about the customer’. For years and years I have said we have two customers here at TFY, we have the internal customer, our drivers, and… Continue reading Internal customers vs external customers
